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Georgia’s ReBoot

The lead agency for Georgia Tools for Life, established in 1991, is the Georgia Department of Labor Vocational Rehabilitation Program in Atlanta. Georgia’s Technology Resource Centers are comprised of Disabilities Connections in Macon, Metro Atlanta ATRC/ReBoot in Tucker, TECH-ABLE, Inc. in Conyers, and Walton Options for Independent Living in Augusta. Georgia DOL/VR/Tools for Life Program collaborates with Techknowledge, Center for Assistive Technology & Environmental Access (CATEA) at the Georgia Institute of Technology in Atlanta, a nationally renowned library of resources that is funded by the state of Georgia at no cost to consumers. In collaboration with Friends of Disabled Adults and Children (FODAC) and the above Tools for Life partners, ReBoot was created at the beginning of 1998.

A non-profit, collaborative effort of many groups, ReBoot’s 12,440 square foot equipment depot and repair shop promotes “independence for people with disabilities through computer recycling.” The recycling program now partners with more organizations, including National Cristina Foundation (NCF), Closing the Gap, RESNA, and ICAN, Increasing Capabilities Access Network, to enhance recycling and training services to residents of Georgia. Closing the Gap is a leading source on hardware and software applications for persons with disabilities. ReBoot enjoys membership in the NCF Network, which concentrates on computer solutions and training that leads to more independence and productivity. RESNA provides technical assistance and ICAN is a network of assistive technology resources. ReBoot also coordinates with the Georgia Telecommunications Equipment Program, which is a valuable resource for Georgians who are hard of hearing.

The 6 ReBoot training centers located in Georgia are operated by people with disabilities, for people with disabilities. Dedicated volunteers account for 85% of the ReBoot staff that acquires, evaluates, repairs, upgrades, and distributes recycled computers. The program charges $10 for the disposal of non-working computers, monitors, and printers. Contributions of working Pentium computers, monitors, keyboards, printers, software, speakers, cables, modems, and other accessories are tax-deductible. A corporate donor proclaimed, “Everyone wins with ReBoot! Not only do we get to clean out our desks and closets of our older equipment, but, we get a tax deduction, we save the environment, volunteers get to learn about computer evaluation and repair, and people with disabilities receive darn good computer equipment. What an idea!” ReBoot readily accepts donations of many different items: office furnishings and supplies, material handling equipment, cars, trucks and other vehicles, pallet racking and shelving, forklifts, medical equipment and copiers in addition to laptop computers, desk top computers, file servers, mid-range and mainframe systems, data communications equipment, current software, and telephone equipment. Through a partnership with CollectiveGood!, a mobile phone recycling resource, cell phones are also accepted by ReBoot.

The program uses several adaptive software and hardware packages for recycled computers. Software supports include ScreenReader, WordSmith v2.0, Read and Write, Type & Talk, and JAWS for Windows. Hardware supports include alternative keyboards, IntelliKeys, adapted keyguards, and a switch-adapted trackball. It only costs an average of just over $250 to recycle each computer. The amount is not insignificant, but the investment is worth every penny, especially when it makes a difference in communicating, learning, working, and promoting independence for persons with disabilities. Access to the ReBoot Computer Re-utilization service begins with an application and volunteer tracking form. Donations and volunteers keep the waiting list moving as quickly as possible. Upon receipt of an application, including the selection of computer packages and a signed agreement, a consumer is notified of participation in the program.

The director of ReBoot attributes its effective recycling program to an approach that focuses on the following keys to success:

1. Stand by your vision and mission, your guide in all matters.
2. Know where you can find pockets of money. Reuse programs require tools, parts, and operational support to meet production goals.
3. Keep it simple. Just a few essential forms to track activities will suffice. Electronic communications, on-line applications, and database management without paper is even better.
4. Develop relationships with potential corporate partners.
5. Market services by targeting the donors you want. Don’t get overwhelmed by donations.
6. Tell donors what you will and will not accept. Be selective.
7. Identify program needs—volunteers, transportation, sources of funding.
8. Let the input of your customers shape services.
9. Increase customer ownership by providing on-the-job training through opportunities to volunteer.
10. Develop numerous relationships with community organizations to increase involvement with underserved and rural populations.
11. Respect and appreciate all of your volunteers—PC user groups, corporations, and customers.
12. Identify individual goals so each applicant receives an appropriate computer system.


Credit:
This section is indebted to information from the Rehabilitation Engineering & Assistive Technology Society of North American (RESNA), especially for their April, 2005, Survey of State AT Act Projects (The RESNA Technical Assistance Project, Grant #H224B020001, funded by the Rehabilitation Services Administration, U.S. Department of Education, under the Assistive Technology Act of 1998).

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